Shipping policy
At Zest Mart we are committed to delivering your orders safely and on time. Please review the following information about our shipping and delivery process.
Order Processing
Orders are typically processed within [1–3 business days] after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, promotions, holidays, or periods of high order volume, processing may take longer than usual.
Shipping Times
Once your order has been processed and shipped, estimated delivery times are:
- Domestic Orders: [3–7 business days]
Please note that delivery times are estimates and may vary depending on the destination, shipping carrier, weather, customs, or other circumstances outside our control.
Shipping Charges
Shipping costs are calculated at checkout based on your delivery address and order. Any applicable shipping charges will be displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information, if tracking is available for your selected shipping method.
Please allow [24–48 hours] for tracking information to become active.
Incorrect Shipping Address
Please make sure your shipping address is correct before completing your order.
If you need to change your shipping address, contact us as soon as possible at hammadmemon7777@gmail.com. We cannot guarantee that address changes can be made after an order has been shipped.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply.
Delayed or Lost Orders
While we work with reliable shipping carriers, delivery delays can occasionally occur.
If your order has not arrived within the estimated delivery period, please contact us at hammadmemon7777@gmail.com with your order number.
We will work with the shipping carrier to locate the package and provide you with an update.
Damaged Packages
If your package arrives damaged, please contact us within [48 hours] of delivery and provide photographs of the damaged package and product.
We will review the situation and determine the appropriate solution.
Contact Us
If you have any questions about your order or our shipping policy, please contact us:
Email: hammadmemon7777@gmail.com
Business Name: Zest Mart